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Insitum (Accenture) · 2017
Online voting redesign
Redesigning Scytl’s online voting platform, used by local governments and the EU.
Role
Senior UX ConsultantCompany
Insitum (Accenture)Timeline
201701 · The challenge
Redesign their highly sophisticated and secured voting platform from the ground up, considering a wide range of legal, security, and technical requirements.
We applied the Double Diamond.
About Insitum
FJORD is a global strategic innovation consulting firm, owned by Accenture.
02 · What we did
My role
- User Experience consultant
I was responsible for creating the Information Architecture, User journey, User flows, and Wireframes. Improving usability and findability while reducing contact rate.
03 · Outcome
- Foundational research to identify customer problems
- Sacrificial concepts to validate improvement ideas
- Information architecture
- Service design
- High fidelity wireframes
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